We love our customers and are following all guidelines to protect our workers and you!
You can still purchase orders online as you normally would.
More details are below for our most up to date information
*** please note some customers have experience longer wait times than the estimated 7-21 business days stated on the shipping. These circumstances are out of our control as many times they’ve been held up at local distribution centers.
We have been told that many are understaffed at this time or following extreme precautionary measures. However, these measures are not consistent and unable to predict. Rest assured that this is only temporary and your items will arrive.
Yes! We are currently shipping domestic and *international orders. Please see our list of temporarily restricted international markets, below.
*Due to COVID19 restrictions, we are temporarily unable to ship to: Kuwait, India, Lebanon, Montenegro, South Africa, Bahrain, Morocco, Senegal, Tunisia, Morocco, Oman, Saint Kitts and Nevis, New Caledonia, Brunei Darussalam, Mongolia, Cambodia, Philippines, Russia.
We’re working closely with our teams, global mail carriers and our suppliers to maintain their safety while fulfilling your orders. Orders typically take 24–48 biz hrs to process after they have been placed, but we are currently backed up due to precautionary measures related to the coronavirus pandemic. We’ll keep you updated on order delays via e-mail.
There may be some delays that are outside of our control. Currently, some standard service international orders are experiencing delays and all carriers/services we use have confirmed orders are still being delivered.
The tracking information in your shipment confirmation will have the most up to date information. Since we use many different carriers for our shipments globally, we recommend also checking the carrier’s website used for your shipment and keeping an eye on local announcements for the most up to date info.
(please note tracking information at this time is delayed in reporting, not to worry all orders are guaranteed to arrive)
Our customer service squad is still available to answer your questions via email at email@example.com We will do our best to respond to your needs as quickly as possible, and will respond to each and every one of you within 24 hours(usually faster!).
- All Rebel Saint Co. purchases are made securely and exclusively via Paypal or Credit/Debit Card.
- No exchange | no refund on change of mind & sale purchases
- If an item is faulty please notify us within 7 days of receipt, a refund | credit will be issued when item is returned and assessed
- EXPRESS POST for all jewelry & accessories orders are available at checkout
- International parcels should be received within 7-29 business days
- For all Inquiries send us a message via our contact section, on our website or email us directly at firstname.lastname@example.org
- Thank you for shopping with Rebel Saint Co
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